In the ever-changing environment that businesses and education providers face, it is crucial to keep up and keep pace with the changes to remain relevant to customers. This is where design thinking can come in. During the Design Thinking workshop at Vilnius College of Technologies and Design, Justina Klyviene, the founder of the Future Leadership innovation lab, re-introduced the stages of the design process and discussed how design thinking can be applied to solve real-world problems of today and tomorrow related to climate change. By creating solutions to the problem at hand, the participants – faculty and administrative staff – experienced together the whole four-part process – empathy, problem definition, idea generation and prototyping – again. Most importantly, what this process allowed them to do this time was involve real users from the world of business to understand immediately whether the idea or solution they had developed would work for the customer and whether they would agree to take part in its development and implementation.
